IT And Security Engineer

Summary

Join OpenZeppelin's IT & Security team as a security and IT support specialist. You will assist in managing security tools, implementing security policies, conducting internal audits, and providing technical support to remote employees. Responsibilities include onboarding/offboarding processes, troubleshooting IT issues, maintaining IT assets, and contributing to security awareness initiatives. The ideal candidate has 1-3 years of experience in IT or security, basic knowledge of cloud platforms and security tools, and strong communication skills. OpenZeppelin offers a fully remote work environment, flexible time off, paid parental leave, a work-from-home equipment stipend, medical insurance, learning and development opportunities, and company gatherings.

Requirements

• 1-3 years of experience in IT or security-related roles (help desk, IT support, sysadmin, security analyst, etc.)
• Basic knowledge of cloud platforms (AWS, Google Workspace) and security tools
• Some experience with IT administration, endpoint security, or identity/access management
• Understanding of security best practices and a willingness to learn more about SOC 2, ISO 27001, and compliance frameworks
• Good problem-solving skills and the ability to work in a remote-first team
• Strong written and verbal communication skills

Responsibilities

• Assist in managing security tools, including endpoint security (e.g., MDM solutions like JAMF or Intune)
• Support implementation of security policies and procedures
• Help with internal security audits and compliance documentation
• Monitor system access and assist in enforcing security controls
• Participate in incident response activities and learn best practices for handling security incidents
• Help with onboarding and offboarding processes, including provisioning accounts and setting up workstations
• Provide technical support for remote employees, troubleshooting basic IT and security issues
• Maintain IT assets and document configurations
• Assist with integrations, automations, and basic scripting tasks where applicable
• Work closely with senior engineers to gain hands-on experience in IT security and compliance
• Receive mentorship and training in security best practices, cloud security, and compliance frameworks
• Contribute to internal security awareness initiatives

Preferred Qualifications

• Hands-on experience with MDM solutions (e.g., Jamf, Intune, Kandji)
• Understanding of networking fundamentals (firewalls, VPNs, DNS)
• Certifications such as CompTIA Security+, Google IT Support, or AWS Cloud Practitioner
• Exposure to security tools such as SIEM, EDR, or vulnerability scanners
• Passion for cybersecurity and an eagerness to grow into a more senior role

Benefits

• Company in-person gatherings in different locations around the world 😎
• Fully remote work 🌎
• Flexible time off 🏝
• Paid parental leave 💙
• One time work-from-home equipment stipend of up to $500 USD 🪑
• Medical insurance coverage 🏥
• Learning & Development opportunities 🧠
• Work with a global team in a fast-growing industry 🚀