IT Help-desk Technician

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Metasys Technologies

πŸ’΅ $31k-$35k
πŸ“United States

Job highlights

Summary

Metasys Technologies is hiring multiple IT Help-desk Technicians for a contract role with a duration of 1+ month in Atlanta, GA. The selected candidates will process Level 1 help desk tickets, read and analyze ticket information, contact clients for additional information, troubleshoot, and make decisions based on the ticket data.

Requirements

Spend their time at a workstation processing Level 1 help desk tickets

Responsibilities

  • Process Level 1 help desk tickets
  • Read and analyze ticket information
  • Contact clients for additional information
  • Troubleshoot and make decisions based on the ticket data

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