IT Manager

Summary

Join Circ, a B Corp company and leader in sustainable fashion technology, as their first internal IT Manager. You will be responsible for all aspects of internal IT, from daily operations to long-term strategy, initially without a team. This hybrid role (primarily remote, with occasional travel to Danville, VA) requires 5+ years of IT experience in small to mid-sized companies. You will manage endpoint setup, security, user support, and infrastructure planning, while also leading the transition away from a Managed Service Provider. This impactful role offers autonomy to build and refine systems for a distributed team. Circ offers competitive compensation and benefits, including health insurance, retirement savings options, and professional development opportunities.

Requirements

• 5+ years of experience in IT operations, support, or systems administration
• Experience working in small to mid-sized companies (50–250 employees), ideally as a solo IT lead or in a small team
• Experience transitioning away from or managing an MSP
• Familiarity supporting remote or globally distributed teams
• Strong expertise with Microsoft 365, MDM platforms, identity management tools, and endpoint security
• Comfortable being both tactical and strategic—you’ll be both the architect and the operator
• Strong problem-solving, communication, and prioritization skills

Responsibilities

• Serve as the primary point of contact for all internal IT support and help desk questions
• Manage employee onboarding and offboarding (device provisioning, access setup, asset tracking)
• Procure, configure, and ship laptops and other hardware to employees
• Maintain our Mobile Device Management (MDM) platform
• Manage Microsoft licensing and troubleshoot user access and issues
• Conduct employee training on IT best practices (e.g., phishing awareness, secure password use)
• Provide support and guidance on SharePoint and file structure organization
• Own the administration and optimization of company-wide IT systems
• Create and enforce IT policies covering areas such as access controls, password hygiene, secure file sharing, device usage, software installation, data retention, and acceptable use
• Evaluate and recommend new tools and systems that support business growth
• Monitor device and network security, including antivirus, patch management, and endpoint protection
• Respond to and mitigate phishing and other security threats
• Maintain documentation for IT procedures, configurations, and asset inventory
• Lead the offboarding of our current MSP and ensure continuity during the transition
• Partner with cross-functional stakeholders to support evolving IT needs
• Develop and manage the IT budget and vendor relationships

Benefits

• Competitive compensation and benefits package, including health insurance and retirement savings options
• Opportunities for professional development and growth
• Circ stock options
• Flexible PTO, an average of 14 company holidays, in addition to an extended end-of-year break
• Volunteer time off
• Competitive medical, dental and vision insurance
• Employer HSA contribution on certain plans
• Access to health benefits such as a monthly wellness stipend and TalkSpace membership