IT Provisioning Engineer

Summary

Join Sourcepass, an IT consulting company, as an IT Provisioning Engineer. You will collaborate with engineers and technicians to onboard new clients and services, encompassing documentation, environment assessment, tool deployment, and ensuring a positive client experience. This role involves participating in the implementation of the client onboarding program, assessing client environments for risks and improvements, and deploying various tools and services. The position is primarily remote but requires some client travel. You will communicate with clients, project managers, sales, and client services teams. Sourcepass offers a dynamic work environment and opportunities for professional growth.

Requirements

• 2+ years IT experience
• Experience with all current Windows operating systems
• Active Directory and Group Policy understanding
• 365 knowledge specific to Administration
• Firewall assessment and understanding
• Meraki
• SonicWALL
• Cisco
• Fortinet
• Understanding of networking concepts
• Routing
• Switching
• VLANs

Responsibilities

• Participate in the Implementation of our client onboarding program
• Documentation
• Network
• Hardware
• Credentials
• Applications
• SaaS Platforms (Azure, 365)
• Assessing Client Environment
• Old Hardware
• Security Risks
• Areas of improvement
• Deploying Tools
• Monitoring
• Security Services
• Self-service
• Exceptional communications with all parties
• Clients
• Project Manager
• Sales
• Client Services

Preferred Qualifications

• 2+ years of work experience with start to finish deployment of IT solutions preferred
• MSP experience is preferred but not required
• Onboarding-specific experience desirable
• VMware experience is a plus
• Apple product experience is a plus
• Certifications are desirable
• Microsoft
• Apple
• SonicWall
• Cisco
• Etc