IT Sales Outreach Specialist CR

Summary

Join our team as a dynamic Sales Outreach Specialist to drive the growth of SupportYourApp by identifying and engaging potential clients.

Requirements

• 2+ years of experience in lead generation, sales or business development in the outsourcing or customer support industry
• Excellent spoken and written English (C1+)
• Experience with B2B markets in the EU, US, Canada and similar
• Proven track record of meeting or exceeding sales targets and KPIs
• Strong communication skills with a persuasive and engaging approach
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Familiarity with CRM systems and sales tracking tools
• Ability to work both independently and collaboratively within a team environment

Responsibilities

• Identify and research potential leads within target markets using our existing database, additional sources including LinkedIn, industry databases, and networking events
• Develop and implement effective outreach strategies to initiate contact with prospects, including crafting personalized emails, making cold calls, and leveraging social media
• Engage in nurturing leads through follow-ups and personalized communication, automated drip campaigns and multi-channel engagements
• Evaluate and qualify leads based on their potential to convert into clients. Gather relevant information about their requirements, budget, and decision-making process
• Build and maintain a pipeline of qualified leads, tracking their progress from initial contact through to conversion
• Coordinate with the marketing team to align outreach strategies with overall business goals
• Assist in creating customized proposals and presentations that address the unique needs of each prospect. Ensure timely follow-up and address any questions or concerns
• Record all interactions and lead data in the CRM system, ensuring accurate tracking for sales reporting
• Provide regular reports on outreach activities, demo success rates, deal closures, and overall pipeline health

Preferred Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• Familiarity with outsourcing services and industry practices

Benefits

• Fully remote
• Compensation in USD
• Lots of interesting tasks and communication with the team
• Bright corporate events
• Creative team of professionals
• Adequate, friendly management and no bureaucracy