IT Vendor Manager

Summary

Join Brightspeed's growing team as an IT Vendor Manager, responsible for managing and optimizing relationships with technology vendors. You will evaluate vendor performance, negotiate contracts, and ensure services meet organizational needs. Collaborate with IT teams, procurement, and stakeholders to ensure cost-effective and compliant solutions aligned with strategic goals. This role involves establishing vendor strategy, partnering with procurement, serving as a liaison with vendors and IT leaders, and managing vendor performance and spend. The ideal candidate possesses strong analytical, problem-solving, negotiation, and communication skills, along with experience in IT vendor management and contract negotiation.

Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field
• 3+ years of experience in IT vendor management, procurement, or a related role
• Strong analytical and problem-solving skills
• Excellent negotiation and communication skills
• Proficiency in contract management and vendor performance tools
• Ability to manage multiple projects and priorities effectively
• Knowledge of IT services and technologies
• Detail-oriented with a strong focus on accuracy
• Proactive and able to work independently
• Strong interpersonal skills and ability to build effective relationships
• Adaptability to a dynamic and fast-paced environment

Responsibilities

• Establish a vendor strategy plan
• Partner with Brightspeed Procurement on vendor engagement
• Serve as the liaison and escalation point with top vendors and Brightspeed IT leaders
• Lead vendor monthly performance reviews meetings
• Manage vendor issues and action plans
• Maintain forecasts of labor and software spend
• Partner with Finance on managing vendor spend
• Work with Brightspeed leaders to assist them with procuring vendors or software
• Support vendor negotiations
• Plan future years vendor spend

Preferred Qualifications

• Relevant certifications (e.g., Certified Professional in Supply Management (CPSM), ITIL)
• Experience in negotiating contracts and managing vendor relationships

Benefits

• Competitive compensation
• Comprehensive benefits
• Competitive medical, dental, vision, and life insurance
• An employee assistance program
• A 401K plan with company match
• A host of voluntary benefits
• Paid time off programs