Jira Productivity Analyst

Summary

Join our leading FinTech company in Dubai as a Jira Productivity Analyst and leverage your data analytics skills to provide weekly insights into team productivity. Analyze engineering time logs, monitor effort versus delivery, identify bottlenecks, and generate reports highlighting performance discrepancies. Maintain performance dashboards, investigate incidents, and trace root causes back to engineering workflows. This role requires 3–5 years of experience in data analytics and proficiency with Jira, GitLab, Confluence, and SQL. Enjoy a vibrant work culture, opportunities for professional advancement, flexible work arrangements, and potential for international work exposure. A permanent or B2B contract is offered.

Requirements

• 3–5 years of experience in data analytics, business intelligence (BI), or engineering performance analysis roles
• Proficiency with tools such as Jira, GitLab, Confluence, and time-tracking systems (e.g., Timing, Harvest)
• Strong command of SQL and experience with BI platforms such as Looker, Power BI, or Tableau

Responsibilities

• Analyze engineering time logs in relation to Jira velocity (story points completed per sprint)
• Monitor effort versus delivery by comparing logged hours (via Timing, GitLab, and Jira) against actual output
• Identify delivery bottlenecks across teams and products to improve efficiency
• Generate weekly reports highlighting underperformance, overengineering, and velocity discrepancies
• Maintain performance dashboards and configure alerts for detecting anomalies
• Investigate incident logs and trace root causes back to specific engineering workflows

Preferred Qualifications

• Background in SaaS, Agile software development environments, or technology-focused FP&A is highly desirable
• Excellent analytical, organizational, and communication skills
• High attention to detail and ability to work independently

Benefits

• A vibrant and innovative work culture encouraging creativity and teamwork
• Vast opportunities for professional advancement and skill enhancement
• Flexible work arrangements and the potential for international work exposure
• Permanent contract or B2B contract