Jr. Collections Specialist

Summary

Join Fresh Prints' Finance Team as a remote worker and play a crucial role in managing the company's invoice collection process. You will be responsible for ensuring timely payments of over $40 million in annual revenue. This involves following up on invoices, handling escalations, coordinating with clients, tracking metrics, and applying payments. The ideal candidate possesses 1+ years of experience in finance/collections/accounts receivable, excellent communication skills, and a customer-centric approach. Fresh Prints offers a remote work environment with flexible hours and a competitive salary of $480 USD per month.

Requirements

• 1+ years of experience in the Finance/Collections/Accounts Receivable field
• Excellent communication skills and proficiency in English
• Customer centric
• Good problem-solving skills

Responsibilities

• Follow up with customers on open and overdue invoices
• Handle case escalations and complex invoices
• Coordinate with Universities, Student organizations, and companies on invoice payments
• Track and report on overall collections metrics
• Apply check and Venmo payments to invoices
• Take card payments over the phone
• Apply discounts and refunds to invoices
• Take ownership of projects you think can add value

Preferred Qualifications

• Proactive: You believe it’s always on you to make sure anything you do is a success
• In love with a challenge: You revel in solving problems and want a job that pushes you out of your comfort zone
• Goal-oriented: You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go
• Open to change: You’re inspired by the endless ways in which everything we do can always be improved
• Calm under pressure: You have a sense of urgency but channel it into productively working through any issues
• Super attentive to detail: You have an eagle’s eye for detail and can catch any mistake within seconds

Benefits

• Salary: $480 USD per month
• Work Location: Remote
• Working hours are from Monday - Friday, 6:30 PM to 3:30 AM IST