Junior Delivery Engineer

Summary

Join MasterBorn, a leading software development company, as a Delivery Engineer and ensure seamless product delivery and optimization for retail clients. You will leverage your technical skills and communication abilities to solve problems, collaborate effectively, and contribute to the success of our service and application features. The role involves working with clients to configure and update products, execute implementation projects, and manage data ingestion and mapping. You will translate customer requirements, recommend solutions, and coordinate resources to maximize productivity. Problem-solving, documentation creation, and a deep understanding of our products are crucial aspects of this position. This is a full-time, long-term contract position offering a competitive salary and benefits.

Requirements

• Highly proficient in SQL (queries/data selection, joins, complex queries, data definition)
• Familiarity with database design, administration and data modeling
• Basic understanding of core programming concepts
• Experience with various data formats (csv, json, xml, tlog, Parquet)
• Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
• Ability to communicate with both technical and non-technical customers on a variety of issues
• Ability to select and prioritize tasks within a backlog
• Polish level C1 to communicate efficiently within the team
• English level B2 minimum - direct communication/documentation/tasks/other reading/speaking/writing
• Strong problem-solving abilities and detail orientation to diagnose issues, suggest solutions and make decisions based on requirements
• Either 1-2 years of commercial experience with SQL or a university degree in Computer Science or a related field
• Basic programming skills
• Microsoft Software Suite
• Polish C1
• English B2

Responsibilities

• Work with existing retail customers to configure and update the product, executing to the documented requirements of the project
• Execute the Implementation project through all stages
• Ingest and map the client’s source data to a standard data model (ETL and ELT process)
• Effectively translate complex customer requirements, recommend system solutions, and help formulate detailed specifications
• Leverage appropriate resources from company and customer, coordinating availability to maximize productivity
• Gain a deep understanding of how our products work, how they interact with each other, and how to build reliable and reusable processes for support
• Act as a problem-solving expert, proactively identifying issues, analyzing root causes, and implementing the solution effectively
• Create documentation used for an on-going support

Preferred Qualifications

• Understanding of AzureDevOps and release pipelines
• Experience processing and analyzing large data sets
• Experience in software implementation or Enterprise SaaS solutions, preferably in retail
• Familiarity with retail industry and data
• Python experience (preferably I/O, Pandas, OOB)
• General knowledge of version control (preferably GIT)
• Experience with project management tools (preferably JIRA)

Benefits

• B2B/UZL
• Paid days off
• 100% remote (or hybrid/onsite - as you prefer)
• Full-time position
• Long-term contract
• Polish working hours (10am to 6pm)
• Learning budget
• 750 PLN / quarter for health insurance and sports
• Mentoring Program
• Remote job offer