Adyen is hiring a
Junior KYC Analyst

Summary

The job is for a Junior KYC Analyst at Adyen in Madrid. The role involves communicating with merchants, performing KYC checks, collecting and verifying relevant documentation, iterating on the process flow, being an internal product advocate, and an advisor for onboarding-related questions.

Requirements

• You have a great sense of responsibility and take ownership for your work
• You have a natural tendency to be curious and think outside of the box
• You are a great communicator with a strong team spirit, not afraid to step out of your comfort zone
• You have an analytical and critical mindset
• You get a sense of achievement from solving operational problems and helping others
• You have an affinity for Onboarding/KYC/CDD and operational processes, and you are interested in learning more about it; Experience in KYC/CDD field is a plus
• You can speak and write English fluently; additional languages will be considered a plus
• You are able and willing to do a rotating weekend (including bank holidays) shift

Responsibilities

• Communicate directly with our (sub)merchants and be the first point of contact for every onboarding-related matter
• Perform KYC checks on sub-merchants, collect and verify relevant documentation, and iterate on the process flow
• Be an internal product advocate, track product processes, and contribute to the platform feeding back feedback and issues you get back from merchants
• Be an internal advisor for onboarding-related questions in the local office

Benefits

• Our Diversity, Equity and Inclusion commitments: Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours
• Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply
• Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
• This role is based out of our Madrid office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles