Junior Telecom Regulatory Compliance Counsel

Summary

Join Twilio's expanding Telco Regulatory Compliance team as a Junior Telecom Regulatory Compliance Counsel. This role involves providing strategic legal advice to senior colleagues and cross-functional stakeholders on telecommunications regulations. You will oversee compliance, respond to legal requests, collaborate on regulatory strategies, and advise on market access and licensing. The ideal candidate possesses 2-5+ years of post-qualification legal experience in telecommunications law or a highly regulated industry, is qualified to practice in a specified jurisdiction, and has experience in compliance program development and management. This remote position, based in the UK or Ireland, requires excellent communication and problem-solving skills and the ability to work independently and collaboratively. Twilio offers competitive pay and benefits.

Requirements

• 2--5+ years of post-qualification legal experience in telecommunications law and regulation (or, 2--5+ years of post-qualification legal experience in law or regulation from another highly regulated industry)
• Qualified to practice in an EU jurisdiction, the UK, or another common law jurisdiction (assuming a training period of 2 years) (common law jurisdiction preferred)
• In-house, government or law firm experience advising on telecommunications law and regulation (or law and regulation from another highly regulated industry)  and  the development of compliance strategies, governance, and frameworks, ideally across multiple jurisdictions
• Experience developing, evaluating, and maintaining programs that ensure regulated products and services comply with laws, regulations and industry standards
• Experience managing and driving the completion of compliance projects and partnering effectively with cross-functional teams (both across the legal department and in the Business Unit)
• Excellent written and verbal communication, time management, problem solving, investigative skills, attention to detail, and  proven ability to work independently and be action-oriented
• Demonstrated ability to work in a collaborative, fast-paced environment and make sound judgment under tight deadlines

Responsibilities

• Serve as a trusted partner, and provide strategic, actionable guidance and legal advice, to senior colleagues in the team and leadership and cross-functional stakeholders on relevant legal and regulatory aspects of the business
• Oversee and ensure compliance with telecom regulations, rules and industry standards including providing legal advice to product and operations teams
• Respond promptly to legal requests and questions from the business and other stakeholders, including at the executive level, summarizing, and communicating regulatory requirements in a clear, concise, succinct and business friendly way
• Collaborate with the compliance function, policy and other legal colleagues on regulatory engagement strategy
• Lead or Support internal and external regulatory meetings
• Advise and support business unit leadership on the development, maintenance, and documentation of regulatory reporting requirements
• Manage responses to regulatory communications, enforcement actions, and other government inquiries and consultations
• Advise, influence, and coordinate the development of company views on telecommunications regulatory matters in conjunction with policy colleagues
• Advise the business in market access and licensing activities
• Identify key regulatory risks and opportunities and champion informed risk taking and innovation
• Provide end-to-end analysis and support to ensure compliance in the countries where Twilio offers or intends to offer services

Preferred Qualifications

• Deep understanding and experience of telecom law practice and principles
• Direct experience working with technology companies
• The ability to understand complex technical issues
• Direct experience managing responses to regulatory communications, enforcement actions, and other regulatory inquiries and consultations

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program