Digital Turbine is hiring a
Junior Yield Operations Specialist

Summary

Join Digital Turbine as a Yield Ops professional to contribute to the company's mission of making mobile advertising experiences more meaningful and rewarding. As a key member of the US Yield Team, you will be responsible for logical data-driven analysis, troubleshooting campaign performance, and collaboration across internal teams.

Requirements

• 2+ years of experience, in a similar or operationally focused role
• Exceptional attention to detail and organizational skills to multi-task & manage various priorities simultaneously
• Highly self-motivated, with a positive attitude, and proactive approach
• Problem-solving mindset and ability to troubleshoot & identify technical issues under time-sensitive situations
• Strong analytical skills and business orientation and able to translate complex data into actionable insights
• Team player with excellent interpersonal skills and the ability to collaborate efficiently within a cross functional team
• Exceptional communication skills both verbal and written
• Desire to work in a fast paced environment
• Proficiency in Google Suite products, Salesforce, and MS Excel
• Experience with Tableau and SQL experience is helpful but not required

Responsibilities

• Analyze and field Yield operations tickets in Jira to provide support when new devices are launching with our partners
• Process App Approval Request forms in Salesforce and keep the Yield Managers informed of changes, issues, and escalations
• Maintain upkeep of internal Yield Wiki pages in partnership with Yield Managers, ensuring all required information and processes are kept up to date
• Proactively collaborate with cross-functional teams to identify, troubleshoot, resolve and find solutions to issues related to operational setup, campaign performance, tracking, reporting, and other Platform functionalities
• Understanding the “big picture” target KPIs by Carrier and assisting in monitoring daily reports
• Assist the Yield Managers in programming new campaigns & monitoring internal Slack channels for revisions and adjustments
• Be the first eyes on newly launched campaigns and verify data is pulling through correctly, flagging any areas of concern
• Working with the Notification OPs Lead to QA Notification approval requests & configurations prior to deployment
• Collaborate closely with the sales, account managers, and operations team to provide data-driven insights that guide strategic revenue & carrier partner growth
• Monitor day to day KPI metrics, and understanding the trends and providing feedback to the Yield Managers
• Support the Yield team to ensure revenue performance is maintained across the carriers
• Performing regular audits of configuration accuracy, OS updates, and maintenance of device configurations
• Assist Yield managers in their week-over-week KPI health checks and share out updates to the larger teams where needed