CloudTrucks is hiring a
Key Account Manager

Summary

The Key Account Manager role at CloudTrucks involves managing customer relationships, performing quarterly business reviews, ensuring profitability, identifying cross-selling opportunities, and utilizing data-driven insights for continuous improvement. The ideal candidate should have a BA/BS degree or equivalent experience, 5+ years of Logistics Account Management Experience, and 5+ years of experience managing Enterprise and Outsource accounts. Preferred qualifications include CRM platform experience, preferably Salesforce.

Requirements

• BA/BS degree or equivalent experience
• 5+ years Logistics Account Management Experience
• 5+ years experience managing Enterprise and Outsource accounts

Responsibilities

• Take charge of Enterprise/Outsource customer relationships and craft strategies to foster portfolio growth
• Perform Quarterly Business Reviews with your customers
• Ensure profitability by effectively managing sales plan execution, supplier relationship management, A/R and A/P, claims, etc
• Identify opportunities to cross-sell CT Exchange’s solutions across modes and services
• Effectively manage competing demands and priorities ensuring portfolio goals are met
• Use data driven insights to support continuous improvement within the portfolio

Preferred Qualifications

CRM platform experience, preferably Salesforce