KYC Analyst

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Tide

πŸ“Remote - Bulgaria

Job highlights

Summary

Join Tide in their mission to empower small businesses and help them save time and money by working as a KYC analyst with German language skills.

Requirements

  • Excellent spoken and written German language skills
  • Excellent spoken and written English language skills
  • Previous experience and knowledge of UK banking and AML regulations
  • Ability to use and operate with multiple internal and external platforms
  • You bring bags of initiative and be naturally inquisitive about KYC principles and processes
  • You have an analytical mind – able to digest large data sets, differentiate between priorities and show willingness and potential to enhance your investigative skills
  • You are able to carry out multiple different tasks and stay organized while doing so
  • You have a keen eye for process improvements and explore new solutions to existing tasks
  • You have previous experience working in KYC/compliance, preferably in a highly regulated environment
  • You are able to collaborate with multiple departments and levels of seniority
  • You are able to balance excellent quality and productivity on an ongoing basis

Responsibilities

  • Communicating with active members (non-call centre environment - chat and email)
  • Reviewing and verifying member data and documentation as part of the company’s CDD and EDD processes
  • Conducting full account reviews on existing members (periodic, holistic, and event-driven)
  • Performing in-depth online research on companies and entities related to them
  • Reviewing and assessing transaction activities
  • Managing multiple types of escalations and handling different off-boarding processes
  • Identifying areas of process improvements
  • Responding to queries from internal teams and working closely with them
  • Assisting with different Ad-Hoc projects

Benefits

  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

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