KYC Analyst
Tide
πRemote - Bulgaria
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Job highlights
Summary
Join Tide in their mission to empower small businesses and help them save time and money by working as a KYC analyst with German language skills.
Requirements
- Excellent spoken and written German language skills
- Excellent spoken and written English language skills
- Previous experience and knowledge of UK banking and AML regulations
- Ability to use and operate with multiple internal and external platforms
- You bring bags of initiative and be naturally inquisitive about KYC principles and processes
- You have an analytical mind β able to digest large data sets, differentiate between priorities and show willingness and potential to enhance your investigative skills
- You are able to carry out multiple different tasks and stay organized while doing so
- You have a keen eye for process improvements and explore new solutions to existing tasks
- You have previous experience working in KYC/compliance, preferably in a highly regulated environment
- You are able to collaborate with multiple departments and levels of seniority
- You are able to balance excellent quality and productivity on an ongoing basis
Responsibilities
- Communicating with active members (non-call centre environment - chat and email)
- Reviewing and verifying member data and documentation as part of the companyβs CDD and EDD processes
- Conducting full account reviews on existing members (periodic, holistic, and event-driven)
- Performing in-depth online research on companies and entities related to them
- Reviewing and assessing transaction activities
- Managing multiple types of escalations and handling different off-boarding processes
- Identifying areas of process improvements
- Responding to queries from internal teams and working closely with them
- Assisting with different Ad-Hoc projects
Benefits
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget in the amount of 1000 BGN per year
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
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