Lead Bulk Power System Trainer

Summary

Join the California ISO as a Lead Bulk Power System Trainer and lead the design, development, and delivery of training programs for bulk power system operations. You will utilize your expertise in the ADDIE process and Systematic Approach to Training (SAT) to create engaging and effective training materials. Responsibilities include developing new training capabilities, maintaining training policies, and evaluating existing materials. You will also mentor and coach staff, ensuring compliance with NERC and WECC standards. This hybrid or remote position offers relocation assistance and a competitive salary range of $139,650 - $232,750 annually.

Requirements

• A Bachelor's degree (BA, BS) or equivalent education, training or experience in Engineering, Computer Science, Economics, Education, or related field
• Equivalent years of education and training, plus six (6) or more years related experience
• NERC Certification required
• Bulk electric system operations experience required
• Experience in the development of new learning programs, training delivery, curriculum development and communications
• Ability to work with multiple business units across an organization to solicit, identify, and deliver relevant material
• Demonstrates fundamental management and leadership skills with the ability to work effectively in a team environment as a leader, facilitator and team member
• Ability to provide practical and feasible solutions to problems, keeping multiple conflicting considerations into account
• Excellent interpersonal, communication, and writing skills required
• Excellent analytical skills are required, including the ability to effectively communicate complex technical materials and concepts in a non-technical manner
• Must be able to handle a dynamic and changing work environment, and work independently
• Strong computer skills in Microsoft Office Suite
• Self-motivated, problem solving skills and the ability to influence others without direct authority

Responsibilities

• Leads, designs, develops and delivers bulk power system training programs
• Utilizes knowledge of operating procedures, desktop guides and NERC and WECC standards pertaining to or affecting system operations and training requirements
• Serves as liaison to other departments and entities
• Creates, maintains and updates training material with the primary focus on CAISO Operations and Power Systems foundational development
• Ensures the material is accurate and meets the needs of the target audience
• Delivers training and supports other subject matter experts (SMEs) in the delivery of training
• Adheres to Systematic Approach to Training utilizing the ADDIE process
• Leading the development of new programs and new training capability such as expanded CBT offerings, hands-on workshops and simulator training
• Developing and maintaining the training policy and training development methodology and establishing quality control measures for existing training
• Evaluating existing training materials and suggesting alternatives for delivery
• Leading and supporting the development and evolution of the ISO Training Center
• Actively monitors and maintains status of NERC Certification and ensures prompt and timely renewal
• Complies with all training requirements in NERC and WECC Standards, mitigation plans, and/or as prescribed by management
• Attends training deemed as mandatory by management to remain current with CAISO Operations procedures
• Actively engages and participates in training sessions and learning opportunities
• Provides guidance, sets daily work assignment priorities for staff as needed
• Identifies staffing needs and mentors, coaches and trains staff to optimize the team
• Provides feedback to management regarding staff performance in support of the performance evaluation process
• May participate in department hiring activities such as interviewing and providing feedback on candidates' technical qualifications
• May function as a Department Manager and is accountable to Manager for actions taken in Manager's absence
• May be granted additional supervisory authority based on department needs and/or consistent with departmental succession planning

Preferred Qualifications

• Master’s Degree preferred
• NERC RC Certification strongly desired
• Certification in Instructor-Led Training, ADDIE, and SAT desired
• Training Certification in Instructional Design desired
• Project management experience preferred
• Experience with a Systematic Approach to Training and ADDIE process preferred
• Previous experience as a trainer desired, preferably within the energy industry

Benefits

• Flexible work arrangements
• Hybrid or remote schedule
• Relocation assistance is available
• $139,650 - $232,750 annually