Xero is hiring a
Lead Engineer - SRE

Summary

The job is for a Lead Engineer in Site Reliability Engineering (SRE) at Xero. The role involves technical ownership, cross-functional collaboration, and leadership to improve the reliability of the Xero platform. The team works on engineering insights, operational health systems, incident management, and resource ownership.

Requirements

• Strong and proven technical delivery experience in a similar Tech Lead role
• Experience designing, building and supporting scalable, reliable, and maintainable software systems
• Strong experience and knowledge of developer productivity and continuous delivery
• Experience with data engineering and working with a data-driven platform in a cross-functional team
• Experience with most of the following technologies: SQL, Snowflake, dbt, Python, AWS, AWS Quicksight, Terraform, Kubernetes, Microstrategy, GitHub source control, GitHub Actions, TeamCity

Responsibilities

• Taking a multi-year approach, exhibit a high standard of technical judgement, innovation and execution to tackle open-ended problems, defining both the what and how of things to be done
• Building cross-functional relationships across the engineering organisation, breaking down silos to influence for the best reliability outcomes for Xero
• Through curiosity and thoughtful questioning, you will engage in productive challenge, manage different viewpoints and move critical company priorities forward
• Influencing technical and engineering roadmap and strategy for your area, remaining connected to the day to day engineering challenges of your users
• Lifting team and individual performance through coaching and mentoring, goal clarity, feedback and removing barriers
• Developing a team culture of ownership through role modelling, empowerment, continuous improvement, experimentation and feedback
• Analysing complex challenges, facilitating collaborative problem solving and navigating obstacles efficiently
• Translating organisational and engineering needs into a technical vision and roadmap for your team, and being a key driver in implementing that roadmap over time
• Providing thought leadership and guidance on development best practices, continuous delivery, quality, security, scalability & performance, monitoring & alerting and documentation

Benefits

• Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection
• Wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan