Xero is hiring a
Lead Engineer - SRE

Summary

The job is for a Lead Engineer in the Site Reliability Engineering (SRE) team at Xero. The role involves taking technical ownership, contributing to SRE initiatives, working closely with Product Manager and Team Lead, and driving improvements within the SRE team. The candidate should have strong software engineering skills, business acumen, and stakeholder management capabilities.

Requirements

• Strong and proven technical delivery experience in a similar Tech Lead role
• Experience designing, building and supporting scalable, reliable, and maintainable software systems
• Strong experience with Service Level Objectives, incident management and learning from incidents
• Experience being on-call for complex distributed systems
• Comfortable with most of the following technologies: Python, C#, Go, Javascript with React and Redux, AWS, Terraform, Kubernetes, GitHub source control, GitHub Actions, TeamCity

Responsibilities

• Taking technical ownership of your area and contributing technical expertise and leadership to align team deliverables with wider SRE and Xero initiatives
• Influencing others in a human way, working closely with the Product Manager and Team Lead
• Building cross-functional relationships across the engineering organisation, breaking down silos to influence for the best reliability outcomes for Xero
• Engaging in productive challenge, managing different viewpoints and moving critical company priorities forward
• Influencing technical and engineering roadmap and strategy for your area, remaining connected to the day to day engineering challenges of your users
• Leading engineering excellence by lifting team and individual performance through coaching and mentoring, goal clarity, feedback and removing barriers
• Developing a team culture of ownership through role modelling, empowerment, continuous improvement, experimentation and feedback
• Analysing complex challenges, facilitating collaborative problem solving and navigating obstacles efficiently
• Translating organisational and engineering needs into a technical vision and roadmap for your team, and being a key driver in implementing that roadmap over time
• Providing thought leadership and guidance on development best practices, continuous delivery, quality, security, scalability & performance, monitoring & alerting and documentation

Benefits

• Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family
• Free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan