Lead Front Desk Office Manager

Summary

Join Nord Security and help create a safer cyber future by providing exceptional front office management and support. You will lead and mentor a team, ensuring a seamless experience for employees and visitors. Responsibilities include overseeing daily operations, managing office resources, and collaborating with vendors. You will also participate in budget planning, analyze processes for improvement, and manage projects. This role requires strong leadership, excellent communication skills (Lithuanian and English), and experience with vendor management. The position is full-time, on-site.

Requirements

• Strong leadership and team management skills
• Excellent customer service and communication skills in Lithuanian and English
• Good organizational and multitasking abilities
• Comfortable handling office correspondence, deliveries, and front desk tasks
• Able to spot and suggest improvements in office processes
• Experience working with external vendors and managing service contracts
• Basic understanding of budgets and cost-saving opportunities
• Able to manage small office projects and coordinate with other teams
• Friendly, professional, and helpful attitude
• Able to work on-site full-time
• Quick to solve problems and respond to employee needs

Responsibilities

• Provide guidance, mentorship, and supervision to a team of front office managers, fostering a collaborative and efficient work environment
• Ensure a seamless experience for both employees and visitors, maintaining high standards of customer service
• Ensure smooth processing of incoming and outgoing parcels and correspondence
• Coordinate office resources and identify issues in the 1st floor common areas
• Oversee the daily operations of the front office, ensuring quick and efficient response to employees' needs and maintaining a positive workplace atmosphere
• Participate in budget planning and identify cost-saving opportunities
• Analyze existing front office administrative processes and identify areas for improvement
• Manage relationships with external vendors and service providers, negotiating contracts and ensuring service levels are met
• Manage communication channels to ensure updates on key projects, initiatives, and deadlines are shared across the organization
• Collaborate with the facilities team regarding building maintenance inquiries
• Manage assigned projects

Benefits

• Innovate with industry leaders
• Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world
• Learn & grow
• Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company
• Work in a next-gen Cyber City office
• Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day
• Hybrid work
• Enjoy the flexibility with 3 office days and working from home for the remaining 2
• Work from anywhere
• Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive
• Physical well-being
• Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts
• Mental & emotional health
• Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic
• Premium healthcare
• Receive private health insurance giving you peace of mind for your health needs
• Extra days off
• Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs
• Joyful moments – special treats
• Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member
• Company events & team-building
• Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success
• Workation
• Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together