Lead Observability Engineer

Summary

Join Experian as a Lead Observability Engineer and play a critical role in ensuring the robustness, performance, and scalability of our infrastructure and applications. You will lead the design and implementation of observability solutions, establish best practices, and work closely with infrastructure teams using Terraform. This role requires expertise in open telemetry standards, monitoring tools like Dynatrace and Splunk, and proficiency in Python and Go. The position is a permanent, home-based role in Costa Rica with benefits including medical, life, and dental insurance, paid time off, performance bonuses, and more. This is an ideal opportunity for a proactive individual to drive new technology adoption and mentor a team.

Requirements

• 8+ years in observability engineering
• Advanced Shell scripting and Infrastructure as Code (IaC) automation with Ansible and Terraform
• Understanding of open telemetry standards
• Proficiency with monitoring and logging tools such as Dynatrace and Splunk
• Proficiency in Python
• Experience with Go and exposure to open-source observability tools
• Design and implement comprehensive observability systems for both cloud and on-premises microservices-based applications
• Develop and deploy advanced alerting systems to detect and respond to performance issues
• Collaborate with development teams to instrument code for enhanced observability
• Train engineers on observability best practices
• Proficiency in CI/CD tools

Responsibilities

• Lead the design and implementation of observability solutions that provide deep insights into application performance, system health, and user experience
• Establish and advocate for observability best practices across engineering teams
• Work closely with the infrastructure teams to automate and optimize infrastructure provisioning and scaling using IAC tools like Terraform
• Ensure infrastructure code is tested, reliable, and efficient
• Champion the adoption of open telemetry standards to collect, process, and export telemetry data
• Utilize and integrate monitoring tools like Dynatrace and Splunk to provide thorough insights and analytics
• Drive the evaluation and adoption of new tools and technologies to keep the organization at the forefront of observability and monitoring practices
• Collaborate with various engineering teams to ensure smooth adoption and transition to new technologies
• Analyze existing monitoring and observability practices, identifying areas for improvement or optimization
• Foster a culture of continuous learning and improvement within the observability team and across the organization
• Provide leadership, guidance, and mentoring to the observability team
• Foster a collaborative and inclusive environment that encourages innovation and growth

Benefits

• Medical, life and dental insurance
• Asociacion Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program