Lead Project Manager/Scrum Master

Summary

Join iDesign as a Project Manager/Scrum Master and lead Agile project management efforts for an innovative SaaS product. You will work remotely on a contract basis, facilitating Agile ceremonies, managing product documentation, and supporting continuous improvement initiatives. This part-time, hourly, 1099 contract position requires strong Agile knowledge, experience with project management software, and a background in SaaS environments. You will work closely with the Product Owner, developers, and cross-functional stakeholders to ensure successful project delivery.

Requirements

• PMP certification
• Strong knowledge of Agile methodologies (Scrum, Kanban)
• Experience facilitating Agile ceremonies and coaching Agile teams
• Minimum of 3–4 years of experience using project management software (Asana, Jira, Azure DevOps, etc.), demonstrating expert-level proficiency
• Background in SaaS environments
• Knowledge of Figma and Kollabe or similar collaboration tools
• A proven track record of building collaborative relationships while meeting project deadlines and objectives
• Experience working with teams on online course development, preferably in higher education
• Strong organizational skills, excellent follow-through, and exceptional attention to detail
• Excellent oral/written communication and presentation skills

Responsibilities

• Serve as the lead facilitator for Agile ceremonies, including stand-ups, sprint refinement, planning, reviews, and retrospectives
• Coach the team on Agile principles and Scrum best practices to foster a culture of continuous improvement
• Track sprint progress, identify blockers, and coordinate resolution with appropriate stakeholders
• Support Agile practices with flexibility, adapting to project needs while promoting Agile maturity
• Coordinate release readiness, including timeline planning, QA alignment, and deployment logistics
• Recommend Go/No-Go decisions based on scope, risk, and stakeholder input
• Review and prioritize the backlog, refine user stories, and define sprint goals
• Ensure the backlog remains actionable and aligned with high-priority deliverables
• Create and implement standardized templates for product features and processes
• Establish and maintain a centralized repository of SaaS documentation
• Capture institutional knowledge to support long-term sustainability
• Ensure documentation remains current as work progresses
• Own release documentation and communications, including release notes, risk logs, and stakeholder updates
• Maintain the release calendar and coordinate cross-functional readiness for upcoming deployments
• Monitor team productivity through Agile metrics such as velocity, burndown rates, and throughput
• Identify and implement workflow improvements to optimize team performance and delivery flow
• Foster a positive, collaborative team environment
• Promote a sustainable development pace and support team well-being
• Act as a leader who advocates for the team's needs and growth
• Facilitate communication across teams
• Ensure alignment between development, product, and stakeholder expectations

Preferred Qualifications

• Scrum Master Certification (CSM, PSM I)
• Experience in start-up or high-growth environments, with a track record of building and scaling processes
• Experience working with cross-functional teams in software development
• Background in technical documentation or knowledge management
• Experience with performance tracking and metrics analysis
• Advanced degree in Education, Instructional Technology, Business, or a related field
• Expert in online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy to support course development
• Background in Learner Experience Design
• Expertise in competency-based learning
• Superior knowledge of available open educational resources (OERs)
• Quality assurance training and certification (QM, OSCQR, other)
• Post-secondary teaching and learning experience