Learning Lead

Summary

Join Affirm, a company reinventing credit, as a passionate and resourceful innovator to elevate our learning programs and experiences. In this dynamic role, you will act as both program manager and learning experience designer, shaping Affirm's learning ecosystem to support our high-performance culture. You will design, deliver, and manage learning programs, evolve existing offerings, and build resources using a human-centered design approach. Collaboration is key, but independent work is also expected. This remote-first position requires experience in program management and instructional/user experience design. Affirm offers competitive benefits, including 100% subsidized medical coverage for you and your dependents, flexible spending stipends, and competitive time off.

Requirements

• 5+ years of experience highlighting a combination of program management and instructional/user experience design
• Experience using design tools including Articulate Suite, Vyond or other video creation tool, and AI content development tools
• Demonstrated ability to design highly interactive, meaningful learning experiences for a remote-first audience at scale
• Experience developing and delivering curriculum and learning programs from scratch, and partnering with subject matter experts to do the same
• Strong relationship-building and collaboration skills to work with a variety of partners across the organization
• Excellent communication skills, with an appetite for distilling sophisticated information to what matters most. Simpler is better
• A “how can we make this better?” mentality. You recognize that “flawless” is not an end state, and continually drive for program improvement

Responsibilities

• Support the design, delivery and program management of our learning programs—with the ability to flex across both employee and manager development
• Evaluate and evolve our existing learning offerings to ensure that we continue to move the needle on learning effectiveness
• Take a human-centered design approach to building programs and learning resources to support the “Moments that Matter” across the Affirm employee lifecycle
• Manage program logistics from start to finish, partnering cross-functionally across the People Team, and ultimately the entire organization
• Partner with subject matter experts across Affirm in crafting new content and curriculum. You’ll facilitate and/or co-facilitate instructor led training
• Write communications, plans, and other internal content related to the Affirmer learning programs, products and experiences
• In partnership with the other Learning team members, define and implement a measurement and evaluation strategy that illustrates business impact

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount