Licensed Practical Nurse Intake Coordinator

Summary

Join CareHarmony as an Intake Coordinator (LPN/LVN/NLC) and contribute to value-based care management. This fully remote, full-time position (Monday-Friday) offers a consistent schedule with minimal on-call requirements. You will conduct health assessments, resolve patient questions, coordinate community resources, and provide patient education. The ideal candidate possesses at least 3 years of direct patient-facing experience, a current compact/multi-state LPN/LVN license, and excellent communication skills. Career growth opportunities are abundant. Enjoy a competitive salary, comprehensive benefits, and the flexibility of working from home.

Requirements

• Active Compact/Multi-State license (LPN) (LVN)
• Technical aptitude – Microsoft Office Suite
• Excellent written and verbal communication skills
• Must have active high-speed Wi-Fi
• Must have a home office or HIPAA-compliant workspace
• This position is sedentary and will require sitting for long periods of time
• This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
• The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Responsibilities

• Accepting transfers from the Patient Enrollment team to conduct preliminary health assessments for newly enrolled patients in our network
• Resolve patients' questions and create an open dialogue to understand needs
• Identify and coordinate community resources with patients that would benefit their care
• Provide patient education and health literacy on the management of chronic conditions
• Assist with medication management, including identifying potential medication concerns, adherence, and coordinating refills
• Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs
• This individual must be able to quickly adapt to a fast-paced work environment
• This role requires most of your shift on the phone

Preferred Qualifications

• Epic Experience
• Bilingual
• Additional Single State licensures

Benefits

• Health Benefits (core medical, dental, vision)
• 401k with company match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)