Lifecycle Demand and Supply Planner

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as a Demand & Supply Planner to oversee hardware demand management. Collaborate with various teams (Sales, Product, Finance, Supply Chain) to develop and execute demand plans aligned with company strategy. Deliver accurate demand forecasts to meet revenue and cost objectives, build cross-functional partnerships, and communicate business trends to leadership. Analyze data, improve forecasting processes, and optimize inventory levels to minimize costs and enhance customer service. This highly visible role offers opportunities to make critical business decisions and contribute to a rapidly growing company. The position is open to US-based candidates outside of the San Francisco Bay Area, NYC Metro Area, and Washington, D.C. Metro Area.

Requirements

• Degree in Supply Chain, Engineering, Finance, or Economics
• 8+ years (or 6+ with Masters) of combined experience in consulting and supply chain planning, demand planning, or business planning
• Excellent analytical skills with the ability to clearly lay out assumptions, risks, and opportunities in logical models
• Strong communication skills, including the ability to quickly synthesize information in a digestible format for a wide variety of stakeholders
• Attention to detail while never losing sight of the big picture
• A proactive, positive approach to problem solving
• Deals with ambiguity, changing priorities and business volatility
• Strong understanding of ERP systems, Salesforce, Tableau, Planning Systems (e.g. Adaptive)

Responsibilities

• Work collaboratively with Sales, Product, and business unit leadership to establish an executable demand plan that supports the company’s strategic direction in the Collaborative Planning, Forecasting, and Replenishment process
• Deliver timely, accurate demand forecasts to achieve company objectives on revenue and cost with respect to renewals, partnerships, and channel sales
• Build cross-functional partnerships to understand activities in other parts of the business and how they may impact the demand forecast
• Communicate to leadership regarding the health of demand, changes in business trends, and risks & opportunities to the operating plan
• Own the service and End of Sale playbook and strategy, providing input on existing products, new product transitions, and product EOL
• Analyze, communicate, and monitor the impacts of demand changes to the Supply Chain and Operations teams, as relates to RMA and refurb volumes and timelines
• Drive improvements to the forecasting process by developing rigorous analyses using historical data and in-depth knowledge of the business, changing the forecast model to meet business needs as required
• Provide accountability to the demand management processes by reporting performance metrics, improvements, and monitoring historical performance
• Drive appropriate inventory to achieve company objectives on revenue and cost based on the demand plan
• Provide recommendations on optimal logistics strategy taking into account demand needs, transit time, and logistics costs
• Analyze Samsara and supplier PO issuance to lead time, recommending preventive or corrective action where necessary to optimize for cost and rate of replenishment
• Report performance to supply targets and communicate inventory risks (excess and shortage)
• As needed, recommend constrained inventory guidance based on company objectives for revenue prioritization, cost minimization, and customer experience
• Evolve operating procedures for supply-demand process and business systems. Proactively drive operational improvements
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• MBA
• Programming capabilities (SQL, Python)
• Electronics manufacturing experience

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more