Loan Processor

Summary

Join Backflip, a fast-growing FinTech startup revolutionizing real estate investing, as a Loan Processor! This remote (U.S.) position, based in the Charlotte, NC area, offers a chance to contribute significantly to a best-in-class processing operation. You will manage the lending process, from term sheet to final review, ensuring a borrower-friendly and efficient experience. The role involves coordinating with third parties, reviewing documents, and communicating effectively across teams. Backflip offers a competitive salary, bonus structure, equity stock options, paid healthcare, and a 401k with company match. This is a ground-floor opportunity to work with senior leaders in a well-funded startup with a positive culture.

Requirements

• 3+ years of experience in mortgage loan processing, including coordinating with 3rd parties (title companies, appraisers, etc.)
• 1+ year of remote work experience in a customer facing role and the ability to offer an elevated customer experience
• General understanding of basic real estate investment concepts (or demonstrated desire to learn); comfortable performing basic math calculations
• Exemplary computer skills - demonstrated ability and desire to learn new technologies (we use Slack + Notion + Google Workspace + Front + HubSpot + more)
• Basic spreadsheet skills (Excel; Google Sheets)

Responsibilities

• Process mortgage loan originations for residential investment properties in compliance with Backflip’s Credit Policy
• Manage third parties to collect and verify documents + complete pre-closing requirements (title companies, appraisers, etc.)
• Ensure an exceptional Member Experience by providing proactive communication on the status of their loan and timely responses to questions during loan processing
• Communicate effectively across the teams involved in the funnel (sales, underwriting, closing, post-closing)
• Review and analyze documents against Backflip’s Credit Policy; flag and mitigate discrepancies
• Help Backflip’s Capital Markets team clear conditions and sell loans to third party investors
• Contribute to the further implementations of standard operating procedures designed to scale operations in harmony with other departments
• Enliven the company culture to ensure we deliver on our mission to the members and our peers
• Other duties as assigned, including cross-departmental projects and initiatives

Preferred Qualifications

• Prior experience in a FinTech or PropTech environment a plus
• Prior closing experience is a plus
• Experience with short-term bridge loans or construction loans is a plus
• Interest in real estate investing and excited about understanding our member’s investment journey

Benefits

• $70,000 annual salary with a $115 per loan processed monthly productivity bonus
• Equity stock options
• Paid health care
• 401K + company match
• Remote work