Loan Support Processor, Mortgage Advisor

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ConnectOS

๐Ÿ“Remote - Philippines

Summary

Join ConnectOS, the largest mortgage aggregator in the market, and be part of an awesome team! This home-based position offers a competitive salary and benefits package, including medical, dental, and life insurance from day one. You will handle and process loan applications, manage client documents, and utilize various CRM and project management tools. The ideal candidate has at least two years of experience in end-to-end loan processing within Australian Mortgage Broking. Enjoy a Monday-Friday schedule (6:00 AM - 3:00 PM PHT), paid time off, and opportunities for career growth. ConnectOS is a certified Great Place to Work and a top-rated Philippines employer.

Requirements

  • Minimum 2 years of work experience in end to end processing and administration of loan with Australian Mortgage Broking
  • Experience in using MyCRM, Infinity, AFG Flex, Mercury Nexus, Podium, or other AU mortgage CRM
  • Experience in using Project Management Tools such as Monday.com, Asana, Notion, Trello etc)

Responsibilities

  • Handle, analyse and prepare client loan applications
  • Distribute documents such as 'Hello' Pack, Credit Guide, File Invite, and Online Fact Find
  • Review client documents and fact-find sessions and manage data entry and credit report requests
  • Initiate new loan applications after lead generation or Online Fact Find
  • Share the Game Plan with customers for review and e-signature
  • Upload supporting documents from the designated folder (Google Drive) and submit via Apply Online (NextGen)
  • Facilitate application validation and final checks in Apply Online

Preferred Qualifications

  • Experience in HubSpot
  • Certificate IV Financing & Mortgage Brokering

Benefits

  • Home-based
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Regular Company Events, Work Life Balance, and Career growth opportunities

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