LS Retail And Business Central Functional Consultant

Summary

Join ConnectOS, a top-rated Philippines employer, and contribute to the implementation and support of Microsoft Dynamics 365 Business Central. This role involves configuring LS Retail, analyzing client processes, and ensuring seamless system integration. You will conduct requirement gathering, develop technical documentation, and train end-users. Responsibilities also include testing, quality assurance, and project coordination. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth. ConnectOS is committed to providing a supportive and inclusive work environment.

Requirements

• 3+ years of experience implementing LS Retail and Microsoft Dynamics 365 Business Central
• Strong understanding of retail operations, POS systems, and inventory management
• Experience in system configuration, process automation, and troubleshooting
• Proficiency in business analysis, requirement gathering, and functional documentation
• Hands-on experience with data migration, UAT, and end-user training
• Ability to collaborate effectively with technical teams and business stakeholders

Responsibilities

• Implement and configure LS Retail within Microsoft Dynamics 365 Business Central
• Analyze client business processes and recommend appropriate LS Retail solutions
• Customize workflows, pricing structures, inventory management, and POS functionalities
• Support data migration, ensuring accurate transition of legacy data into the LS Retail system
• Flow testing and User Acceptance Testing (UAT) setup and support
• Conduct in-depth requirement gathering and gap analysis with stakeholders
• Translate business needs into functional specifications and system designs
• Document requirements and develop technical design documents (TDD)
• Collaborate with technical teams to ensure seamless system integration
• Train end-users on LS Retail functionalities and best practices
• Provide post-implementation support, troubleshooting issues, and resolving system errors
• Offer ongoing consultancy to help clients optimize their LS Retail operations
• Develop and execute User Acceptance Testing (UAT) scenarios
• Ensure all system configurations align with business goals and LS Retail standards
• Validate POS and backend integration, ensuring real-time data accuracy
• Conduct regression testing to ensure new updates do not disrupt existing workflows
• Report directly to the General Manager (GM), providing regular status updates on client projects
• Escalate any critical issues that may impact client deliverables or relationships
• Work alongside project managers to ensure timely and successful implementations
• Document all configurations, training materials, and user guides
• Communicate effectively with internal and external stakeholders to track project progress

Preferred Qualifications

• Technical knowledge of AL programming for Business Central customization
• Experience with third-party integrations (e.g., payment gateways, eCommerce platforms)
• Knowledge of Power BI for retail analytics and reporting
• Microsoft Dynamics 365 Business Central certification is a plus

Benefits

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities