N2N is hiring a
Mail Success Specialist

Summary

Join our remote team of Production Specialists as a mail and shipping pro to take our operations to the next level and capitalize on new opportunities.

Requirements

• In-depth knowledge and experience with BCC Software
• Expertise in various mailing processes, including seamless acceptance, drop-shipping, and marketing mail
• Proficient in postage pricing analysis using Google Sheets
• Proactive in developing postal strategies and improving operational efficiencies
• Skilled in creating presentations using Google Slides
• Strong relationship management skills with USPS and shipping vendors

Responsibilities

• Identify and promptly research mailing/shipping issues and methods to ensure compliance with industry standards
• Conduct comprehensive market research to identify emerging trends and opportunities within the postal service and publication sectors
• Drive strategic partnerships and vendor relationships via email, phone calls, and video meetings
• Establish and maintain communication with USPS shipping support and any key industry stakeholders
• Analyze and optimize postage pricing strategies and adjust rates in response to market and regulatory changes
• Utilize and handle tickets within FreshDesk, meeting team metrics

Preferred Qualifications

• Experience with FedEx ground and freight shipping logistics
• Familiarity with the USPS Business Customer Gateway

Benefits

• Full health care package
• Free basic dental
• 401(k) with company match
• Generous paid time off, including a one-week paid Holiday Break
• Twelve weeks of paid maternity leave
• Three-week paid sabbatical after the fourth year of service
• Access to a licensed nutritionist
• $7K toward the purchase of a first home
• Financial planning services
• Employee Assistance Program, with mental health services and more
• Annual $400 wellness stipend
• Monthly remote-work reimbursement
• Access to LinkedIn Learning
• Pet care discounts and insurance