Cloudflare is hiring a
Manager

Summary

Join Cloudflare's team and contribute to shaping the direction of our growth and positioning the IT and Enterprise Engineering, Planning and Governance group to scale successfully.

Requirements

• Bachelor's degree in Business Administration, Data Science, Information Technology, or a related field (Master's degree preferred)
• Minimum 7-10 years of experience in business intelligence, analytics, and resource capacity planning
• Proven track record of developing and implementing successful data-driven strategies
• Strong analytical and problem-solving skills
• Experience leading and managing a team
• Proficiency in data visualization tools (e.g., Tableau, Power BI)

Responsibilities

• Oversee a team of Analysts and provide coaching and mentorship to team members, fostering a culture of learning and development
• Identify and develop the skills and talents of team members to ensure they can achieve their full potential
• Create a positive and supportive work environment that motivates and engages team members
• Foster collaboration and teamwork within the team and across the organization
• As a shared function for the CIO group the Analytics Team will be responsible for Metrics & Reporting and to establish consistent reporting structures for ITPG, as well as other groups within the CIO organization
• Lead delivery of digitized core business capabilities, such as IT wide resource planning, and performance management framework (KPIs, OKRs, scorecards)
• Lead the development and implementation of performance metrics for the IT department
• Track and analyze key performance indicators (KPIs) to identify areas for improvement
• Develop reports and presentations to communicate performance data to senior leadership
• Partner with business leaders to align IT performance with overall business objectives
• Ensure scalability through automation efforts by developing reporting and performing analyses to drive effective process improvement throughout the IT Governance and Planning process
• Identify opportunities to centralize, streamline, standardize, and automate business processes, and analyze key drivers for optimization to increase productivity