Databricks is hiring a
Manager

Summary

Join Databricks as a Manager, Credit & Collections to lead process improvement initiatives, design efficient customer payment collection procedures, and manage credit risk. The ideal candidate has experience in Credit & Collections Management or Finance Operations, with a strong background in finance and accounting.

Requirements

• Bachelor's degree in Finance or Accounting
• 8+ years of experience in Credit & Collections Management or Finance Operations
• 5+ years of experience acting as a manager to team members, nurturing their professional development and a high-performing team environment
• Experience with credit management tools such as Dun & Bradstreet or Moody’s
• Working knowledge of best practices internal controls
• Ability to work with global teams and manage cross-functional relationships
• Experience managing high volume of transactions
• Proficiency with Excel is required (pivot tables, Vlookups)
• Experience in subscription, consumption and professional services billings
• Experience with NetSuite or any major ERP and Salesforce

Responsibilities

• Establish, lead development, and enforce corporate credit & collections policies/procedures to mitigate risk and ensure timely payment from customers
• Collaborate cross-functionally to design and implement new processes and automation to support the credit & collections functions
• Assess credit risk for new and existing customers, including reviewing financial statements, credit reports, and payment histories
• Monitor customer accounts receivable balances and proactively connect with customers to resolve payment issues and disputes
• Collaborate with Sales/Deal Desk/Customer Success to evaluate creditworthiness of potential customers and establish appropriate credit limits
• Ensure appropriate credit & collections management internal controls are in place and operating effectively to ensure SOX compliance
• Generate and maintain detailed documentation of policies and processes and assist with process improvement, automation initiatives, training as they arise
• Design, implement, and manage efficient, scalable customer payment collection procedures to minimize bad debt and mitigate risks
• Manage collections escalations from internal and external stakeholders in a timely manner while upholding and maintaining the interests of the company
• Review delinquent accounts regularly with team members and prepare monthly reports on high-risk accounts for management team
• Participate in the month-end close process, including AR write-off analysis and account reconciliations