Waymo is hiring a
Manager

Summary

Join Waymo's Safety team as a Remote Incident Response Manager to promote and improve the safety of Waymo's autonomous driving technology. The successful candidate will manage all aspects of Waymo's enterprise-level event and incident response program, drive strategy, and oversee the design, implementation, testing, and administration of incident management and investigation tools.

Requirements

• Bachelor's degree
• 5+ years of project or product management experience
• Demonstrated ability to develop a strategic roadmap out of a large, unstructured space
• Demonstrated experience briefing executives on complex and evolving projects, etc
• Ability to maintain calm and function efficiently in high-pressure situations
• Documented experience writing policies and standards
• Ability to travel up to 10% of the time

Responsibilities

• Manage all aspects of Waymo's enterprise-level event and incident response program
• Drive strategy and oversee the design, implementation, testing, and administration of incident management and investigation tools (software) in partnership with our Product and Engineering teams
• Optimize incident response functionality to keep up with scaling operations without sacrificing safety and quality
• Proactively monitor and communicate incident management readiness and performance. Conduct periodic reviews of the program, develop metrics, and present data proactively to the organization based on trends
• Serve as a leading member of our Incident Response Team and maintain the highest level of Incident management including documentation, communication, and data integrity
• Own and maintain core documentation and retrospectives on significant events involving Waymo's operations, internal exercises, and external events when applicable. Engage with cross-functional teams to ensure that all significant event documentation includes the appropriate set of vetted facts, timelines, and analysis

Preferred Qualifications

• Advanced degree in a relevant field, e.g. emergency management, human factors, operations management
• Dynamic experience managing crisis and incident response
• Experience interacting with and/or reporting to regulatory agencies
• Experience working with legal and public policy
• NIMS, ICS, ISO certifications