Wiz is hiring a
Manager

Logo of Wiz

Wiz

πŸ’΅ ~$97k-$114k
πŸ“Remote - United Kingdom

Summary

Join Wiz as a Manager, Renewals to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. Alongside Wiz's broader Sales and Customer Success teams, the Renewal Management team is playing a critical role in Wiz's customer retention and expansion strategy.

Requirements

  • 7+ years of experience as a renewal manager, account manager, customer success manager or related customer facing revenue focused role
  • 3+ years of experience managing revenue focused role
  • Proven track record of mentoring and managing high-performing revenue teams
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
  • Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility

Responsibilities

  • Lead, mentor, and motivate a team of renewal managers
  • Provide the team with tactical and strategic guidance to ensure delivery of exceptional service and retention strategies to customers in your region
  • Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
  • Maintain and report an accurate weekly forecast of renewals within region while collaborating with sales peers
  • Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success
  • Identify and activate strategies to proactively reduce renewal risk within region
  • Collaborate effectively cross functionality with key teams including Deal Desk, Legal and Operations
  • Act as an escalation point for team around at risk or complex deals

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