Manager, Customer Success, Strategy & Operations

Summary

Join HubSpot as a Revenue Planning Manager and provide financial leadership and strategic guidance to the Customer Success department leaders. Partner with the Customer Success team to develop and execute financial plans and strategies. Deliver timely and accurate financial analysis, actionable insights, and recommendations to leadership. Develop and maintain financial models and forecasting tools. Collaborate with cross-functional teams to optimize resource allocation. Manage and mentor a team of analysts to enhance reporting and analysis. This role reports to the Sr. Director Revenue Planning, CSSO and offers a competitive compensation package.

Requirements

• 5+ years of finance or operations experience, experience in a people management role
• Strong business consulting, strategic, analytical, organizational, and project management skills; industry experience in the technology/SaaS industry preferred
• Strong understanding and experience with financial statement analysis and forecasting
• A bias for action when problems become apparent and solve these problems through your team
• Master in Excel or Google Sheets. Experience with SQL, Looker or other big data/BI tools, Anaplan is a plus
• Excellence in summarizing and highlighting key trends and themes for presentation to executive management
• A self-starter and have the intellectual curiosity to identify and solve problems
• Operate well in a fast-paced operating environment and can adapt to the ever-evolving landscape of HubSpot’s financial priorities and requests

Responsibilities

• Partner with the Customer Success team to develop and execute on financial plans and strategies that align with business goals and objectives
• Strategically solve problems by connecting the dots between company and team strategy
• Provide timely and accurate financial analysis, actionable insights, and recommendations to leadership
• Develop and maintain financial models and forecasting tools to support monthly, quarterly & annual forecasting and scenario analysis
• Collaborate with cross-functional teams to identify and implement process improvements and optimize resource allocation
• Manage and mentor a team of analysts to drive continuous improvement in reporting and analysis

Benefits

Annual Cash Compensation Range: $118,500 — $189,600 USD