Principal/Senior Principal, Media Strategy and Operations

Summary

Join Transparent Partners, an independent consultancy specializing in enhancing customer experiences, as a Media Strategy and Operations Principal. This role contributes to business growth by building and maintaining client relationships, gathering client inputs, identifying opportunities, and delivering results. The position requires managing all client communications, understanding category dynamics and client challenges, and managing cross-functional resources. Responsibilities include relationship management, account growth and development, delivering excellent results, risk management, prospecting, business development, and organizational development. The ideal candidate will possess strong communication, organizational, and time management skills, along with experience in media strategy, MarTech/AdTech, and project management. A 4-year college degree is required, and an MBA is a plus.

Requirements

• 4-year college degree in a related field, MBA a plus
• 5+ years of Agency (Media Strategy and/or Buying), MarTech/AdTech or Brand experience
• Experience across media (paid & owned) taxonomy and tagging tools and processes
• Experience with integrations between media and creative (processes, tools (e.g. DAM), and measurement)
• Understanding of budget planning and management
• Ability to take initiative and work in collaboration with internal team as well as external partners (brands, agencies and platforms)
• Proven history of successfully managing projects and accountability across various cross-functional teams (marketing, product, engineering, finance)  and meeting timelines
• Demonstrable experience actively participating in and facilitating meetings (internal and client facing) with intention and end goal in mind
• Ability to actively listen, demonstrate understanding and distill and disseminate that information appropriately across relevant parties
• Excellent time management and organizational skills with an eye for detail, while being able to see the big picture and keep the end goal in mind
• Strong communication skills – both written and verbal
• Capable of simplifying complex concepts for broader group understanding
• Demonstrable experience supporting, managing and/or implementing strategies around data or technology solutions
• Experience building relationships across a distributed workforce
• Capable of maintaining a professional demeanor, representing our company values during challenging interactions and fair when making decisions
• Demonstrates flexibility, eagerness to learn and genuine desire to contribute

Responsibilities

• Be the primary point of contact for both internal and external stakeholders- developing relationships with targeted stakeholders inside client, agency and platform organizations
• Know the client inside and out. Use all available resources to develop a deep level of knowledge about the client including financial results, recent announcements, categories in which they compete, organizational structure, external factors influencing their business, and business goals
• Develop a deep level of trust across key accounts, customer stakeholders and executive sponsors
• Help to manage internal/external expectations- mitigating risk and escalating concerns where appropriate
• Set the strategy and structure for multiple work streams
• Understand client expectations; ensuring quality, setting the structure, vision and narrative for all client outputs to meet those needs
• Work with Accounts senior leadership to identify and create new opportunities that will drive ROI for our clients
• Collaborate with Project Manager in development of project plan to ensure client goals are being met
• Partner with cross-teams to synthesize discovery findings into client deliverables and work with technology, data and leadership team to present recommendations to clients
• Work with the Account Lead to craft the “story” around key deliverables ensuring the relevance and impact of findings is understood and actionable
• Ensure materials are reviewed and internal alignment gained to enable successful client delivery
• Proactive identification of risk and coordination of resolutions across internal and external teams
• Support business development efforts in establishing new client partnerships
• Help maintain, inform and improve upon internal process flows and governance
• Develop a deep level of trust across internal disciplines and contribute to the success of the work stream delivery
• Play an active role in supporting advancement of Transparent internal goals to educate and advance our collective expertise
• Contribute to Transparent’s branding and awareness efforts through content creation, social marketing and event participation
• Continued focus on educational and network development opportunities

Preferred Qualifications

Experience developing work back schedules used to guide a cross-functional team toward a common end goal, keeping in mind the time, effort and dependencies required to get there. Workflow design and tool (Screendragon, Workfront, Asana, Jira, etc.) experience is a bonus!

Benefits

• Competitive salary + bonus opportunities
• Health, dental, and vision coverage
• 401k with match
• Fully-remote or hybrid work environment
• $80,000 - $140,000 a year