Katapult Network is hiring a
Mental Health Advocate in United States

Summary

The job description is for a Mental Health Advocate at an unspecified top healthcare company in the Twin Cities. The role involves providing screening and referral services, maintaining records, assisting clients and providers, educating clients on benefits and resources, following up on information as needed, initiating requests, and answering customer service calls. A Bachelor's degree is required.

Requirements

Bachelor’s degree

Responsibilities

• Provide screening and referral services
• Maintain detailed records throughout the treatment plan
• Assist clients and providers with questions and concerns
• Educate clients on their benefits and available resources
• Provide follow-up on information as needed
• Initiate requests and begin various processes including applications, grievances, and eligibility
• Answer inbound calls with outstanding customer service