Generation is hiring a
Mentor

Summary

The job description is for a Generation Mentor role in their SaaS Sales Development Representative (SDR) program. The mentor will provide coaching, guidance, and support to learners remotely. The role is a paid full-time contract position for 4 months with the possibility of extension up to 9 months.

Requirements

• Highly interested in bridging the social and professional gap for learners who are entering a new industry
• Comfortable in conducting 1:1 conversations and giving evaluative feedback, a good listener and motivator
• Consistently able to tailor your communication in an honest, open, and transparent yet nurturing way
• Willing and open to share your professional experience, able to listen with empathy, guide with positivity and care
• Passionate about increasing learners’ self-confidence and supporting people in achieving their goals
• Dynamic and motivated individual who can balance leadership and collaboration
• Energized about developing and maintaining a relationship of trust and support with learners
• Excellent interpersonal and communication – written and oral – skills with the ability to follow up
• Appetite for fostering an inclusive environment

Responsibilities

• Develop a relationship of trust that will make it possible to providing coaching on the attitudes and skills of each learner, in order to boost their self-confidence
• Empower learners to set aspirational professional goals
• Instill confidence into a learner as they craft and drive towards their goals
• Consistently track learners’ progress and needs using Generation software, directing them towards any additional resources to support their continued success
• Inspire learners’ interest in their professional future, thus minimizing the risk of dropping out during or after training
• Monitor learners individually through weekly sessions in order to fully understand their backgrounds, personal situations, and challenges to overcome
• Coordinate with Generation team members on learner needs and ongoing data collection

Preferred Qualifications

• At least 3 years experience in socio-professional support, e.g. as a specialized educator, and/or, experience in professional mentoring or coaching, ideally in higher education
• Knowledge of safeguarding best practices and community support available to those in need
• Experience with supporting socioemotional needs, e.g. empowering individuals to resolve current issues and develop coping strategies for the future