Middle Delivery Engineer

Summary

Join MasterBorn, a leading software development company, as a Delivery Engineer and ensure seamless product delivery and optimization for retail clients. You will leverage your technical skills and communication abilities to drive service and application success. The role involves working directly with clients, configuring and updating the product, and managing data ingestion and mapping. Problem-solving and creating supporting documentation are key responsibilities. This is a full-time, long-term B2B or UZL contract position offering 100% remote work or hybrid options.

Requirements

• 3 years of commercial experience with databases (SQL, database administration, performance tuning)
• Practical knowledge of database scripting languages (T-SQL, PL/pgSQL)
• Experience working with large data sets
• Experience with system integrations and various data formats (XML, JSON, CSV, Parquet)
• Practical experience with Python
• Familiarity with shell scripting languages
• Experience with version control systems (e.g., Git)
• Proficiency in Microsoft software suite
• Experience working directly with clients
• Polish C1
• English B2/C1
• Highly skilled in writing and optimizing complex SQL queries
• Knowledgeable in database design, administration, and performance tuning
• Experienced in handling large datasets and working with various data formats (JSON, XML, CSV, Parquet)
• Proficient in Python for automation and data processing tasks
• Familiar with shell scripting and version control systems (e.g., Git)
• Comfortable using Microsoft Office tools
• An effective communicator with experience working directly with clients
• Fluent in Polish (C1) and proficient in English (B2/C1)
• Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
• Ability to communicate with both technical and non-technical customers on a variety of issues
• Ability to select and prioritize tasks within a backlog
• English level B2 minimum - direct communication/documentation/tasks/other reading/speaking/writing
• Polish level C1 to communicate efficiently within the team
• Strong problem-solving abilities and detail orientation to diagnose issues, suggest solutions and make decisions based on requirements

Responsibilities

• Work with existing retail customers to configure and update the product, executing to the documented requirements of the project
• Execute the Implementation project through all stages
• Ingest and map the client’s source data to a standard data model (ETL and ELT process)
• Effectively translate complex customer requirements, recommend system solutions, and help formulate detailed specifications
• Leverage appropriate resources from company and customer, coordinating availability to maximize productivity
• Gain a deep understanding of how our products work, how they interact with each other, and how to build reliable and reusable processes for support
• Act as a problem-solving expert, proactively identifying issues, analyzing root causes, and implementing the solution effectively
• Create documentation used for an on-going support

Preferred Qualifications

• Experience with AzureDevOps and release pipelines
• Experience in software implementation or Enterprise SaaS solutions, preferably in retail
• Familiarity with retail industry and data or hand-on experience working in retail
• Experience with project management tools (preferably JIRA)
• Experience working with Snowflake

Benefits

• B2B/UZL
• Paid days off
• 100% remote (or hybrid/onsite - as you prefer)
• Full-time position
• Long-term contract
• Polish working hours (10am to 6pm)
• 750 PLN / quarter for health insurance and sports
• Mentoring Program
• Remote job offer