Remote Migration Advisory Specialist

Summary

The job is for a Migration Advisory Specialist at Azul. The role involves helping customers migrate to Azul technology, advising on migration strategy, leading troubleshooting sessions, being a technical advisor, providing recommendations, collaborating with various teams, maintaining an internal knowledge base, reporting on migration activity, and offering product and tooling recommendations to product management. The requirements include a Bachelor's degree in computer science or engineering, 10+ years of technical industry experience, 5+ years of customer-facing technical management experience, extensive Java experience, solid knowledge of Linux, other platform knowledge, extensive scripting experience, experience with asset management tools, strong project management skills, Java deployment experience, experience with legacy Java technologies, and DevOps skills. The role is a remote position located anywhere in UKI (United Kingdom, Ireland), Germany, Austria, or France.

Requirements

• Maniacal focus on positive customer experience
• Strong written and verbal communication skills
• Organized, detail and process oriented
• Flexible and supportive in a fast moving and changing environment
• Manage multiple tasks and use good judgment in resolving difficult issues
• Analytical problem solver with ability to work on own initiative
• Ability to coordinate across Azul department resources to execute complex customer needs
• Ability to understand, discuss, and troubleshoot complex, nuanced technical issues
• Extensive Java experience
• Solid working knowledge of Linux
• Other platform knowledge (e.g., Windows desktops)
• Extensive scripting experience
• Experience with asset management tools (e.g., Flexera)
• Strong project management skills
• Java deployment experience
• Experience with legacy Java technologies (e.g., Applets, Web Start)
• DevOps skills

Responsibilities

• Help customers migrate to Azul technology
• Advise on migration strategy and planning
• Lead troubleshooting sessions and investigations
• Be a trusted technical advisor for customers
• Provide recommendations on best practices
• Collaborate with Sales, Customer Success, and Customer Support to transition new customers
• Provide internal updates on customer migrations
• Maintain internal knowledge base
• Report on migration activity
• Offer product and tooling recommendations to product management

Benefits

• Comprehensive compensation and healthcare packages
• Equity Program – be part of our success
• Referral Program
• Work-life balance, remote-first, paid time off, company shutdown, holidays
• Opportunity to work with top experts worldwide whom contribute to the Java ecosystem