Teramind is hiring a
MSP Product Owner

Summary

The job description is for a MSP Product Owner role at Teramind, a global company specializing in Insider Risk Management and User Behavior Analytics. The ideal candidate should have 5 years of experience in product management, strong communication skills, proficiency in Microsoft Office applications, and a technical background. This is a remote job offering high-quality health benefits, retirement plan with employer match, career-growth opportunities, flexible time off, professional development budget, and more.

Requirements

• Minimum 5 years of experience in product management
• Technical background with knowledge of software development and web technologies
• Strong vendor management experience
• Exceptional communication and soft skills
• Proficiency in Microsoft Office applications

Responsibilities

• Collaborate with stakeholders, including business operations, training teams, IT teams, and vendors, to drive project initiatives and product roadmaps
• Provide functional and technical expertise on applications and interfaces within our platform to ensure alignment with MSP needs
• Work with designers, the MSP GTM team, and engineering to evolve our platform to meet market demands
• Develop and validate acceptance criteria for new features and user stories in collaboration with IT partners
• Assist in the production support and maintenance of applications as required
• Conduct feasibility studies and proofs of concept to evaluate potential solutions
• Engage with Infrastructure teams to ensure secure deployment of vendor applications
• Incorporate feature requests into the product roadmap based on feedback from MSPs and end-users
• Groom and prioritize the product backlog to align with business objectives
• Set sprint goals and manage release and upgrade planning
• Monitor work progress and address production issues during sprints
• Analyze user preferences and requests to inform product refinements
• Continuously refine our agile methodology based on outcomes and client feedback
• Stay abreast of industry trends to inform product development and innovation

Preferred Qualifications

• Proven experience with SAFe Agile methodologies is preferred
• Hands-on experience managing all stages of the product lifecycle

Benefits

• High-quality health benefits
• Retirement Plan with employer match
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Professional development budget