A Place for Mom is hiring a
National Account Manager

Summary

Join our growing team! A Place for Mom is seeking a National Accounts Manager to drive significant revenue and move-in growth within external customers.

Requirements

• Minimum of 5 years of Account Management experience
• Minimum of 5 years as an Individual Contributor/ direct seller
• Proven ability to develop relationships with C-level, Divisional and Regional executives
• Strong self-starter with a personal sense of urgency and capacity to overcome obstacles
• A high level of enthusiasm for building a business
• Ability to prioritize multiple responsibilities/projects
• Excellent communication and presentation skills
• Excellent customer service skills
• An excellent problem solver
• Highly organized
• Comfortable with data tracking, analysis and CRM tools
• Must be fluent in Microsoft Office Suite, including Excel and PowerPoint, and Google’s Suite of Products

Responsibilities

• Develops creative campaigns, programs and monitoring tools to positively impact the move-in success of our national and regional customers
• Deliver monthly data packages to our customers to help them understand market trends, action smart insights and drive their business performance
• Maintains relationships with C-level, Divisional, and Regional players at corporations to keep them informed and up-to-date on APFM activity, as well as to ensure that customer satisfaction and move-in goals are being met
• Face-to-face visits with designated customer organizations to conduct business reviews, execute regional roadshows, attend leadership meetings, promote new programs and ensure customer satisfaction
• Assists with maintaining the database of all multi-property senior living companies and takes actions to ensure that their entire portfolio of communities is on the A Place for Mom Referral service
• Follows acquisitions within the industry and ensures that any “transition properties” remain customers of A Place for Mom
• Assists with the creation and execution of educational webinars designed to improve the community customers’ ability to convert APFM leads
• Attends tradeshows and utilizes this time to set appointments in advance to meet with customers and review their results with APFM referrals
• Ensures no loss of current APFM customers
• Help to resolve invoice disputes in a fair and equitable manner, communicating those results to customers in a supportive and positive manner

Benefits

• 401(k) plus match
• Dental insurance
• Health insurance
• Vision Insurance
• Paid Time Off