Network Engineer

Summary

Join our team as a Network Engineer for a 6 month contract to hire opportunity with a direct client in Santa Maria, CA. The ideal candidate will have hands on experience with Cisco and a valid CCNP Certification.

Requirements

• High School Diploma or equivalent with 5 years related experience required; or Bachelor’s Degree in Information Technology preferred with 3 years’ experience required
• MCITP: Enterprise Desktop Support Technician on Windows 7
• MCITP: Enterprise Desktop Administrator on Windows 7
• Possess excellent human relations, communications and business writing skills
• Able to cope with pressure resulting from meeting required deadlines and reporting requirements
• Demonstrate teamwork in facilitating workflow. High level of cooperation with others and responsive to the Bank’s needs
• Candidate MUST have a valid CCNP Certification

Responsibilities

• Provides tier 2 and 3 level of technical support for end user over the phone and by using technical experience and remote tools
• Responsible for timely resolution of incidents and requests as per established Service Level Agreement (SLA)
• Configures, troubleshoots, and resolves issues on assigned applications and systems
• Oversees backup and restoration of system data
• May serve as a representative on the Change Advisory Board for assigned systems or department
• Ensures proper documentation is produced for internal/external audits, and bank regulators
• Conducts research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations
• Responsible for development and routine testing of business continuity and disaster recovery plans for assigned applications, maintaining current knowledge of plan executables
• Responds to emergency application and system outages in accordance with business continuity and disaster recovery plans
• Performs all other job duties as assigned by supervisor