Trafilea Tech E-commerce Group is hiring a
NOC Leader, Remote - Argentina
![Logo of Trafilea Tech E-commerce Group](https://cdn.jobscollider.com/logo/trafilea-tech-e-commerce-group-a33f.webp)
NOC Leader
🏢 Trafilea Tech E-commerce Group
💵 $100k-$200k
📍Argentina
Please let Trafilea Tech E-commerce Group know you found this job on JobsCollider. Thanks! 🙏
Summary
The job is for a Technical Leader in the IT department of Trafilea, a global e-commerce group focusing on intimate apparel and beauty sectors. The role involves managing the NOC, troubleshooting issues, optimizing performance, and leading the transition to NOC 2.0.
Requirements
- Proven experience leading a NOC or similar operational role
- Proven experience operating Microservices over AWS
- Background in 24/7 operations is essential
- Strong troubleshooting and problem-solving skills
- Excellent communication skills to liaise with cross-functional teams
- Ability to convey technical information to both technical and non-technical stakeholders
- Advanced proficiency in English, both written and verbal
- Demonstrated leadership experience, particularly in driving operational improvements
- Ability to inspire and guide a team toward achieving common goals
- Proactive mindset towards embracing and implementing new technologies
- Track record of contributing to the evolution of operational processes
Responsibilities
- Oversee the day-to-day functioning of the NOC
- Respond promptly to incidents, troubleshoot issues, and implement timely resolutions
- Collaborate with IT and other relevant teams to optimize NOC performance
- Utilize tools such as Datadog and PagerDuty to monitor the health and performance of the e-commerce infrastructure
- Implement proactive measures to prevent potential issues and downtime
- Analyze and report on key performance indicators related to NOC operations
- Lead the transition to NOC 2.0 by introducing advanced monitoring solutions and methodologies
- Work closely with the IT team to integrate NOC 2.0 seamlessly into existing operations
- Train the stakeholders on the new systems and processes
- Identify areas for improvement within the NOC framework and develop strategies for enhancement
- Conduct regular reviews of NOC performance and implement iterative improvements
- Stay informed about industry best practices and emerging technologies relevant to NOC operations
Preferred Qualifications
- Experience in e-commerce operations
- Proficient in using infrastructure monitoring tools such as Datadog or New Relic
Benefits
- Collaborate with world-class talents in a data-driven, dynamic, energetic work environment
- Opportunity to grow and develop both professionally and personally
- Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion
- Openness to new ideas and initiatives
- Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy and more!
- We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Please let Trafilea Tech E-commerce Group know you found this job on JobsCollider. Thanks! 🙏