Nurse Care Manager, RN Oncology, Adult

Summary

Join Included Health's team as an experienced Oncology Nurse in a full-time, dual role combining virtual oncology support and care/case management. You will provide telehealth nursing support, educate patients and families, offer emotional support, and collaborate on care plans. Additionally, you will deliver patient-centered virtual care management, develop care plans, guide members through complex medical conditions, and connect them with resources. This role requires a BSN, active OCN certification, a compact RN license, and relevant experience in oncology and care management. The position offers a competitive salary, comprehensive benefits, and a remote-first culture.

Requirements

• Bachelor of Science in Nursing (BSN)
• Active Oncology Certified Nurse (OCN)
• Must reside in a compact NLC state
• Active Compact RN license in good standing with the nursing board of their state
• Willingness to obtain additional licensure
• 3+ years of experience working with oncology patients
• 2+ years experience working in care, case and disease management
• Demonstrated case management skills
• Experience with technology and an understanding of digital tools and EMR platforms
• Strong empathy and commitment to patient-centered care
• Ability to meet volume goals while maintaining quality standards
• Flexibility and comfort in an evolving environment
• Strict adherence to security and HIPAA regulations
• Prompt and regular attendance at assigned work location
• Capability to remain seated in a stationary position for prolonged periods
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment
• Capability to work with leadership, employees, and members in an appropriate manner

Responsibilities

• Provide telehealth nursing support by phone and video
• Educate patients and families on diagnosis, treatment, and side effect management
• Offer emotional support and guidance to patients and loved ones
• Collaborate with the healthcare team to develop personalized care plans
• Contribute to the growth and development of the telehealth oncology support program
• Deliver patient-centered virtual care management by phone
• Develop impactful care plans with members and the care team
• Guide members through complex medical conditions, treatments, and benefits
• Collaborate with local providers to ensure seamless care coordination
• Build supportive, long-term relationships through compassionate follow-up
• Assist during acute health episodes, including hospitalizations and rehab stays
• Connect members with clinical and social resources to address their needs

Preferred Qualifications

Actively seeking out licensure in the following states IL, MA, MI, and MN

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies
• Work-From-Home reimbursement to support team collaboration home office work