Nurse Practitioner or Physician Assistant

Summary

Join Sollis Health as an Advanced Care Provider (Physician Assistant or Nurse Practitioner) and deliver exceptional virtual care to members in a concierge setting. You will work rotating shifts on the Aftercare and Triage teams, handling post-visit follow-up, telehealth consults, and responding to member inquiries via various channels. The Aftercare team focuses on post-visit medical care management, while the Triage team handles telehealth consults and clinical inquiries. This part-time, 100% remote opportunity requires a license to practice in FL, NY, CA, or WA (Sollis will assist with licensing in other states). Emergency medicine experience is a must. The role involves triaging patient needs, performing telehealth consults, providing in-person care when needed, and coordinating care with other healthcare providers. You will also provide exceptional customer service and maintain detailed documentation.

Requirements

• Bachelor’s Degree, required
• Graduate of an accredited PA or NP program, required
• If NP, RN degree required
• 3+ years of Physician Assistant or Nurse Practitioner experience in emergency medicine
• DEA license required
• NCCPA or Family Nurse Practitioner certification required
• Have outstanding customer service skills and a high level of professionalism
• Strong clinical skills
• Tech-forward and process oriented, with a goal of making patient care more efficient
• Ability to be adaptable and work in a fluid, multitasking environment
• Strong process and organizational skills
• Superb technical skills, including phlebotomy, peripheral IV placement, medication administration
• The ability to problem-solve and think outside of the box
• Be comfortable interfacing with five-star clientele

Responsibilities

• Triage incoming patients needs, assess their concerns and determine the best course of action including where their care should best be delivered - a Sollis center, virtually or via a requested house call visit
• Review medical inquiries from Sollis patients that arrive via email, text or phone, monitor navigator tasks and respond in a timely manner. Ensure appropriate documentation in our EHR
• Perform a telehealth/video consult or in-person evaluation by evaluating symptoms, prescribing medications, order labs and imaging as needed
• Provide care for patients in clinic, when requested
• Follow up with patients after they have been seen by a Sollis Health provider to assess their condition and determine if they need any additional care
• Follow up on send-out labs, imaging reports, monitor portals and navigator tasks
• Document clinical evaluation and treatment plans in Sollis’ EHR
• Assist patients with hospital admissions and transfers, as needed
• Interface with the patient's PCP or Specialist, or SH Medical Partners to discuss your assessment and plan and to coordinate follow up care after a Sollis encounter
• Work closely with your leader, Regional Medical Directors and other clinical team members to provide a comprehensive treatment plan and quality care
• Provide concierge level of care and customer service, aligned with Sollis Health Mission and Values
• Performs related duties as requested

Preferred Qualifications

Virtual care experience a strong plus