CareBridge is hiring a
Occupational/Physical Therapy LTSS Specialist in United States

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Occupational/Physical Therapy LTSS Specialist
🏢 CareBridge
💵 ~$24k-$27k
📍United States
📅 Posted on Jun 10, 2024

Summary

The LTSS Specialist - Bilingual, Mandarin Speaking is a remote full-time position at CareBridge. The role involves conducting objective assessments for program participants, communicating with MCO representatives, documenting client encounters, and maintaining working knowledge of home and community-based services, among other responsibilities. Required qualifications include an unrestricted OTA, OT, PT or PTA license, fluency in Mandarin/Cantonese, 2+ years working in social service or health care related field, experience working with people with disabilities and seniors, knowledge of the home and community-based service system, proficiency with reviewing and interpreting medical history, ability to be on the phone 50% - 60% of the day, cultural competency and professionalism, strong written and oral communication skills, team player qualities, technical/functional expertise, and an entrepreneurial spirit. Preferred qualifications include CAPS, ATP, and/or experience with home assessments, as well as home health experience.

Requirements

  • Unrestricted OTA, OT, PT or PTA license
  • Fluent in Mandarin/Cantonese
  • 2+ years working in social service or health care related field
  • Experience working with people with disabilities and seniors
  • Knowledge of the home and community-based service system
  • Proficiency with reviewing and interpreting medical history
  • Experience conducting standardized assessments
  • Ability to be on the phone 50% - 60% of the day
  • Cultural competency and professionalism when interacting with program participants, MCO representatives and interdisciplinary team members
  • Strong written and oral communication skills with demonstrated ability to convey information to persons of all ages and ability levels
  • Team player with drive to develop strong working relationships within an organization
  • Technical/Functional expertise: Familiar with Customer Service Software and Call Center Management Tools, Windows, and Office Applications

Responsibilities

  • Conduct objective assessments for program participants to determine appropriate level of supports and services required
  • Obtain a thorough and accurate participant history to inform the comprehensive assessment
  • Complete reassessments in a timely manner annually or more frequently as needed
  • Communicate with program participants and MCO representatives to make recommendations regarding participant needs
  • Educate program participants and MCO representatives on options for home modifications, DME, assistive technology, or other adaptive equipment
  • Assist Clinical team with recommendations for equipment and services as needed
  • Collaborate with Decision Support team to report observations and outcomes
  • Document all client encounters per documentation standards
  • Maintain working knowledge of home and community based services, MCO processes and state regulations
  • Meet or exceed productivity standard and metrics benchmarks
  • Demonstrate excellent punctuality and attendance during work hours

Preferred Qualifications

  • CAPS, ATP and/or experience with home assessments
  • Home health experience
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