CareBridge health is hiring a
Occupational/Physical Therapy LTSS Specialist, Remote - United States

Summary

The LTSS Specialist - Mandarin Bilingual is a remote full-time position based in New Jersey. They collaborate with Managed Care Organizations to support individuals aging in place who receive home and community-based services, conducting assessments, communicating recommendations, educating participants, documenting encounters, and maintaining knowledge of relevant regulations.

Requirements

• Must be fluent in Mandarin Chinese
• Unrestricted OTA PTA, OT, or PT license
• 2+ years working in social service or health care related field
• Experience working with people with disabilities and seniors
• Knowledge of the home and community-based service system
• Proficiency with reviewing and interpreting medical history
• Ability to be on the phone 50% - 60% of the day
• Cultural competency and professionalism when interacting with program participants, MCO representatives, and interdisciplinary team members
• Strong written and oral communication skills with demonstrated ability to convey information to persons of all ages and ability levels
• Team player with drive to develop strong working relationships within an organization
• Technical/Functional expertise: Familiar with Customer Service Software and Call Center Management Tools, Windows, and Office Applications

Responsibilities

• Conduct objective assessments for program participants to determine appropriate level of supports and services required
• Obtain a thorough and accurate participant history to inform the comprehensive assessment
• Complete reassessments in a timely manner annually or more frequently as needed
• Communicate with program participants and MCO representatives to make recommendations regarding participant needs
• Educate program participants and MCO representatives on options for home modifications, DME, assistive technology, or other adaptive equipment
• Assist Clinical team with recommendations for equipment and services as needed
• Collaborate with Decision Support team to report observations and outcomes
• Document all client encounters per documentation standards
• Maintain working knowledge of home and community-based services, MCO processes, and state regulations

Preferred Qualifications

• CAPS, ATP and/or experience with home assessments
• Home health experience