OCR Assistant

Summary

Join Experian as an OCR Assistant and support document processing using Abbyy Flexicapture and FlexiLayout to extract data from PDF documents. Focus on accurate data extraction, validation, and quality assurance. Responsibilities include troubleshooting, compliance, documentation, and continuous improvement. You will report to the Sr. Director GRC & Transformation. This role offers the opportunity to operate Abbyy software, configure settings for various document types, create flat files from extracted data, review and validate OCR outputs, troubleshoot data extraction issues, conduct quality assurance, maintain detailed documentation, collaborate with teams, stay updated on software features, and support regulatory compliance. The position requires experience with Abbyy software and Adobe Acrobat, familiarity with state unemployment programs, and a strong attention to detail. Experian offers a great compensation package, core benefits, a fully remote environment, and flexible time off.

Requirements

• Experience with Abbyy Flexicapture and FlexiLayout
• Experience using Adobe Acrobat to manipulate PDF documents
• Familiarity with State Unemployment programs from an employer's perspective
• 1+ years experience in document management, data validation, or quality assurance
• Exposure to process automation and workflow improvement
• Familiarity with regulatory compliance in document processing (especially unemployment forms)
• Strong attention to detail and commitment to data accuracy
• Identify character recognition errors
• Proven ability to manage time and workload independently in a remote work environment

Responsibilities

• Operate Abbyy Flexicapture and FlexiLayout to process and extract data from PDF documents
• Configure software to recognize and process different document types, especially state unemployment forms
• Create flat files from extracted data for further processing and analysis
• Review and validate OCR outputs, focusing on low-confidence character detections and ensuring data completeness
• Troubleshoot and resolve issues related to data extraction and processing
• Conduct testing and quality assurance to maintain high data integrity
• Maintain detailed documentation of processes, templates, and configurations
• Collaborate with teams to ensure seamless data processing and workflow integration
• Stay updated with Abbyy software features, applying improvements to enhance efficiency
• Support regulatory compliance by following state requirements for unemployment forms
• Process and deliver assigned document batches

Benefits

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays