Operations Co-Ordinator

Summary

Join Environment Bank, a market-leading organization in rapid growth, as a proactive and highly organized Administrator. This essential role supports internal teams, ensuring smooth daily operations. Responsibilities include administrative support, office management, travel and car booking coordination, and supporting the Operations Director. You will be a central point of contact for operational updates and play a key role in supporting new starters and maintaining a well-functioning office environment. The role offers flexibility with full-time (35 hours) or part-time (25 hours) options. The position is hybrid, requiring 1-2 days per week in the York office.

Requirements

• Strong organisational and time management skills
• Excellent written and verbal communication
• High attention to detail and ability to multitask effectively
• Proficient in Microsoft Office Suite (Outlook, Excel, Word)
• Comfortable with hybrid working and occasional travel
• Proactive, dependable, and a collaborative team player

Responsibilities

• Handle incoming post and parcel deliveries at the York office (1–2 days per week onsite)
• Manage outgoing shipments including PPE, SIM cards, branded merchandise, and welcome packs for new employees
• Maintain office supplies and branded materials
• Keep communal areas tidy and organised
• Support meeting coordination, including refreshments and ad hoc admin tasks
• Arrange car bookings and manage travel logistics for internal staff
• Book meeting rooms across the York office, Bristol and London
• Occasionally travel to a halfway point between London and York for team coordination
• Raise purchase orders using Sage Intacct
• Liaise with IT to coordinate equipment and access for new starters
• Monitor and triage multiple shared inboxes, forwarding emails or logging actions as needed
• Act as a central communication point for internal operational updates
• Scan and upload contracts, agreements, and receipts to appropriate platforms
• Provide onboarding support in collaboration with the People Team
• Assist the Operations Director with administrative tasks and project coordination

Preferred Qualifications

Experience using Sage Intacct

Benefits

• Performance-based annual bonus up to 10% of salary
• Pension scheme with employer-matched contributions at 6% of salary
• 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day
• Option to purchase 5 additional days of annual leave after probation
• Remote and hybrid flexible working options
• Regional and departmental team co-working days
• Expenses-paid whole company meet twice a year
• Team fundraising and charity events
• Ongoing career development with training and mentoring
• Medical cash back scheme to cover everyday healthcare costs
• Employee assistance mental wellbeing support
• Enhanced sickness pay allowance