Red Clay Consulting is hiring a
Oracle CC&B Techno-Functional Consultant

Summary

The job description is for a Techno-Functional Consultant role at Red Clay, focusing on implementing or supporting Oracle Utilities Customer Care & Billing (CC&B) and/or Customer to Meter (C2M). The candidate should have at least 5 years of experience in CC&B/C2M, a strong understanding of the Meter-to-Cash flow/Billing, and knowledge of SQL. The position is remote, with potential for light travel post COVID.

Requirements

• 5+ years overall relevant experience implementing and/or supporting CC&B/C2M, including consulting or services
• Utility industry experience
• Strong product knowledge of Oracle Utilities Customer Care and Billing (CC&B) or C2M including design, development, configuration, and enhancements
• Deep understanding of the Meter-to-Cash flow/Billing
• Strong knowledge of SQL
• Undergraduate degree in Computer Science, Engineering, Mathematics, Information Systems

Responsibilities

• Serve as a Techno-Functional Consultant for the Client’s Oracle Utilities solution which consists of: Oracle Customer Care and Billing (CC&B), Oracle Meter Data Management (MDM), Service Order Management (SOM), Smart Grid Gateway (SGG), Oracle Operational Device Management (ODM)
• Collaborate with the Red Clay Lead and Project Manager to support client in identifying, quantifying, and prioritizing enhancements for backlog refinement
• Adopt client’s agile SDLC for Oracle Utilities enhancements
• Design, develop, test and deliver prioritized enhancements
• Support client in the definition and execution of test scenarios and test cases
• Liaise between client IT and business teams to gather and validate requirements and proposed solutions
• Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements
• Advise client on technical best practices and product features
• Support troubleshooting, debugging, and defect resolution for enhancements

Benefits

Remote work with potential for light travel post COVID