Oracle Database and Application Support

Summary

Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers in the Public Sector. This role offers the flexibility of hybrid or fully remote work and involves working with on-premises, private, and public cloud-based systems. As an analyst, you will apply software updates, conduct installations, troubleshoot issues, proactively review metrics, communicate with customers, and collaborate within the team. The position requires experience with Oracle Database Management, software installation and maintenance on various operating systems, and deployment of web applications. Strong customer interaction skills and eligibility for UK Security Clearance are essential. Desirable skills include Apache Web Server expertise, Unix shell scripting, and knowledge of Microsoft IIS.

Requirements

• Experience with Oracle Database Management including upgrades for single-instance environments
• Experience in installing and maintaining software on Solaris, Linux, or MS Windows
• Deployment of Apache Tomcat-based web applications, enhancing web services capabilities
• Strong aptitude in direct customer interaction via video, telephone, and email
• Eligibility for UK Security Clearance

Responsibilities

• Apply software updates, and perform technology upgrades
• Conduct installations of new software, and troubleshoot related issues efficiently
• Proactively review metrics, and address potential database performance, and backup concerns
• Communicate professionally with customers, and provide innovative solutions
• Collaborate within the team, share workloads, and foster a supportive environment

Preferred Qualifications

• Expertise in Apache Web Server configuration and management, optimizing web app performance
• Proficiency in Unix shell scripting, streamlining administrative tasks and automation
• Experience in scripted database and software backups and recovery, ensuring data security
• Knowledge of Microsoft IIS Web Server configuration and management
• Understanding of network architecture, bolstering infrastructure expertise

Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/ sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A fantastic selection of flexible benefits to suit your individual needs
• Invaluable employee assistance programme which can help in every area of your life
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like