Remote Oracle Utilities CC&B and MDM Shared Service Manager

Summary

The Shared Service Manager will oversee all aspects of development, support, integration, and management of Oracle Utilities Customer Care and Billing (CC&B) and meter-to-cash flow within the company's Shared Services portfolio. The role requires a deep understanding of Oracle CC&B, strong leadership abilities, and excellent communication skills.

Requirements

• Strong knowledge of Oracle Utilities Customer Care and Billing (CC&B)
• 6+ years overall relevant experience, including five years in consulting or services
• In-depth knowledge of meter-to-cash flow and billing
• CC&B lead architect experience in at least three utilities implementations
• Successful full lifecycle implementation experience
• A bachelor’s degree or its equivalent in computer science, computer engineering, information technology, or a closely related technical field

Responsibilities

• Maintain relationships and execute projects for key stakeholders
• Use expertise of the capabilities of Oracle solution to collaborate with key stakeholder groups and technical team members to drive solutions for the company using the platform
• Manage all aspects of the Oracle solution, including provisioning, licensing, integration, and implementation of new features and services
• May manage the budget, forecast, and costs for applications and services within the shared services portfolio, including the costs and integrations

Benefits

This is a remote hybrid position